Co-creation in complexity

Martin Stam


As researchers at the WMO workplace at Amsterdam University of Applied Sciences, we studied nine social work practices in which outreach social workers have been trying to deal with the changing circumstances in the Dutch social domain (result of new policy, for example the Social Support Act, 2007) and use them as opportunities for innovating their workplaces. Outreach social work tries to improve the lives of citizens in vulnerable situations by starting from their capabilities, perceptions, and needs. Because our research also focuses on the capabilities, perceptions, and needs of the people involved, we refer to it as outreach research. The goal of our studies is to answer the question: How and what do outreach social workers and other participants learn from the innovation of their own practices? The methodological question which accompanies this goal is: How can outreach researchers capture the complexity of these learning and development processes?

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